It is such a relief knowing that VIVID is available around the clock for any job that comes up. We call them when we need them and send them home when we don't. Good bye to the days…... read more
(734) 755-5999
We provide 24/7 commercial cleaning services in the Metro Detroit area and Southwest michigan – whether you need a one-time service call or an ongoing maintenance program we are available to clean offices, restore floors and basically take the worry out of keeping your environment clean and comfortable year round.
Professional Cleaning Services have become more than a mop hitting the floor. New technologies and environmentally friendly concerns are now impacting the commercial office cleaning services like never before. Vivid Maintenance services combine today’s technology with a full range of healthy solutions based on your individual needs – at one site or at multiple business locations.
We help Enhance Your Commercial Property Value and Curb Appeal in Dearborn, Livonia, Allen Park, Troy or anywhere in Metro Detroit area – whether you need an ongoing grounds maintenance program or help with a landscaping project.
By trusting your commercial property to Vivid, we can help solve your landscaping and turf problems for the long term. You’ll have a partner with grounds management expertise, professional lawn care experience and extensive knowledge. We are even conscious of the environment and of the budget you have for the project. It’s no wonder we have a good commercial and residential customer retention rate.
It can be said that we have the experience, ability and resources to deliver quality commercial and residential services, but so do a handful of our competitors. What separates us from them are the following benefits:
Unlike many of our national and regional competitors, our focus is on Southeast Michigan and Metro Detroit, Period. We concentrate on building a trusted and dependable relationship not sales tactics. At VIVID you are not a name and a number. The same individual who you met and wrote your quote is the same individual who will see that the work is done, follow up with you and the same one who will be on the other end of the line when you call, not a stranger in a call center from India.
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At VIVID quality is our goal, not a buzzword. The entire VIVID team is dedicated and rewarded for accomplishing it. Our Quality System is the foundation of our impeccable service record and we would like to walk you through the steps so as a new client you can know what to expect from our janitorial services, office cleaning, grounds maintenance and lawn care, property management or any other service we provide.
Our system is infused with our management cycle and it looks like this:
| STEP 1: Management | STEP 2: Execution | STEP 3: Feedback | STEP 4: Rewards | STEP 5: Improve |
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You can expect a courteous, motivated workforce on your job site. You will work with an account manager, you will be able to reach him at any time on his cell phone. Your account manager will be available to answer any or your questions throughout the entire process. You can expect complete satisfaction before receiving a bill.
If your needs are not met the first time, you can expect us to return and satisfy them. You will also receive a performance review card that gives you an opportunity to share your experience and rate our work. As you can see our Assurance system is very simple and effective. Research has shown that employees respond well when they are informed of expectations, given the tools to succeed and rewarded for success. The VIVID Quality Assurance System is the secret behind our impeccable service record.
